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WHERE WE SHIP ?
WE SHIP WITHIN EUROPE AND WORLDWIDE (ON DEMAND)
With our business adapting to the challenges of the current pandemic presented, our Economy register shipping method has been impacted.
There were delivery delays because most of the Nationals posts currently are operating with less staff than usual and unfortunately, we have no way of knowing and controlling how long the order will take to be delivered to you.
For that reason, all orders will be shipped and delivered to your doorstep via DPD/DHL/FedEx/TNT at a discounted price.
Shipping charges are calculated on the basis of weight, volume, and destination.
For more information and inquiries you can Contact Us (+48) 727 42 33 70 or shop@prowraps.pl
FOLLOW YOUR ORDER
To check your Order Status, log in and visit the ‘My Orders’ page in the ‘My Account’ section of this website. Here you will find updated tracking information as it becomes available. Orders without tracking information may require more time to process.
If your order does not appear in your account, it may have been a guest checkout, phone, or offline order. You will still be able to trace your order using your unique tracking number.
There are many reasons why an order may be delayed. Here are the most common ones:
• Delay caused by customs
• Difficult access to the property
• Weather conditions
• The delivery address is a Postal Office or Box Number
• Failed delivery attempts
If you cannot trace your order or you notice unusual statuses in the tracking system, report it to us as soon as possible and we will assist you in finding out why your consignment has been delayed.
Additional info Please Contact us (+48) 727 42 33 70 or shop@prowraps.pl
SHIPPING COST
All orders are specially made to your specifications and we ship as soon as your order is completed. Depending on the product, orders may take between 2-7 business days to manufacture and dispatch. Die-cut products are usually dispatched within 2-3 business days and printed products within 5-7 business days.
With our business adapting to the challenges of the current pandemic presented, our Economy register shipping method has been impacted.
There are delivery delays because most of the Nationals posts currently are operating with less staff than usual and unfortunately, we have no way of knowing and controlling how long the order will take to be delivered to you.
Shipping charges are calculated on the basis of weight, volume, and destination.
FREE SHIPPING
For orders above 1000zł (~€250) will be delivered free of charge. You can also recive Your order in our shop in working hours.
DPD/DHL/FedEx/ TNT
Via Courier it takes between 2 days to 1 week. You can track your consignment on the Courier Page. Trace website from despatch to receipt.
IMPORTANT NOTE
If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, PROWRAPS.PL reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs incurred related to the return of the undelivered consignment.
Additional info Please Contact us (+48) 727 42 33 70 or shop@prowraps.pl
CUSTOMS & TAXES
Each country has its own laws and regulations for the Customs and Taxes of goods.
EU COUNTRIES
We are obliged to charge VAT on all orders delivered to any European Union country.
As of 1 July 2021, new EU VAT rules for business-to-consumer (B2C) sales will be introduced. The new rules are being introduced to facilitate EU cross-border trade, ensure a fair competition for EU suppliers, and ensure that VAT is charged based on where the customer is located.
If you are VAT registered in a European Union country and have a valid VAT registration number, you may submit that VAT registration number when ordering. PROWRAPS.PL picks up your VAT registration number as part of registration. If you need to add or delete VAT registration numbers, login and visit the ‘VAT Number’ page in the ‘My Account’ section of this website.
OTHER COUNTRIES
All orders placed for delivery to Non-European Union countries are shipped from Poland VAT. In general, all consignments are subject to local import duties in the destination country, and these costs are solely your responsibility.
CUSTOMS AND TAXES CALCULATION
Customs and taxes are not included in the price of the goods you purchase from ProWraps.pl, and are not included in the overall shipping costs you pay. When purchasing goods from us some or all of these goods may not originate in the country you reside in, therefore are subject to a customs and Taxes, which is a tariff or tax imposed on goods when transported across international borders.
When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.
For more information and inquiries you can Additional Contact us (+48) 727 42 33 70 or shop@prowraps.pl